IT Outsourcing

After 16 years of service experience, the establishment of a standardized work flow, the IT facilities for regular inspection, sorting, optimization and safety planning, to find out problems and eliminate hidden dangers of enterprise IT environment to ensure smooth and efficient maximum.

Fast and professional! 2 hour emergency response, a variety of service mode, professional one-stop service network technology.

Regular routine inspection

Arrange the technician to solve the IT problem within the appointed time, on-site service time and frequency can be determined by the customer.

Emergency service

The service team on standby and rapid response with good and professional customer service consciousness. Technicians should be assigned within 15 minutes after repair and eeach the scene within 2 hours.

IT planning and suggestion

According to the actual needs and budget of the enterprise, to customize the development of IT system, and help enterprises to understand the latest IT application technology and product capacity related fields.

Systematic IT management

Strict service process and professional specification, accurate management of each service record, regularly provide service analysis report, return to engineer service and customer feedback.

Remote IT Service

Bizsmooth uses its core product-BizHelpdesk remote maintenance platform to provides IT service for samll or medium enterprises.

Software Introduction

BizHelpdesk is a remote maintenance software with full independent property rights of Bizsmooth, and supported by national innovation fund. This software is widely applied to our clients, stable and well received.

Applicable Situation

If the number of computers is less or business requirements for computer applications is not high, and in most cases, IT environment is good, but even so, still need a partner, so that problems can be solved at any time.

Service Content

Network security such as viruses, Trojans, spyware removal
System optimization such as computer running slow, blue screen of death, crashes
Software support and other related services

Security Guarantee

BizHelper is remote assistance instead of remote control, and the unique security design is guaranteed by transport layer encryption technology.All operations of the remote personnel are visible by client and recorded by the security module.

Convenient and Efficient

No need to wait a long time for on-site technicians, any time, any place and any device, as long as the network connectivity conditions,the click of a mouse can efficiently and safely access remote IT platform, timely solve your problem.

Cost Saving

Traditional computer maintenance needs to take on-site service The BizHelper remote service requires less service fees, can have a computer expert on call.

Secret Enterprise Service

The secret work of the military classified enterprise is higher than all, and all the work must have strict confidentiality measures,
enterprises that provide services must also have strict secrecy technical measures and management measures.
Bizsmooth has Security confidentiality conditions record certificate for military service consulting service,we have a large number of customers with secret military units and have a lot of professional experience in the IT service in this industry.

IT Service

IT peripheral device operation and maintenance:
Maintenance and maintenance for copiers, printers and office machines,
under the premise of secrecy guarantee, make the customer convenient.
IT System Maintenance:
Helpdesk,network infrastructure and server maintenance.
Data Service:
In accordance with the requirements of confidentiality, help customers to carry out the destruction and recovery of data, and provide technical support under the strict control of the customer.
Product Maintenance:
Maintenance services for special products, and the service personnel not only have the knowledge of the products, but also have the consciousness of secrecy and technical measures.
Training Service:
Make full use of the training resources of Bizsmooth, and the independent development of the confidential knowledge learning and examination system, to provide customers with considerate service.

Products Service

Bizsmooth has accumulated over many years of service in the field of military secrecy.
have rich knowledge and skills for all kinds of product brands used in the secrecy system,
can provide product procurement, installation and configuration services for the special requirement of the customer.
In particular, make confidentiality technology treatment for some equipments after the purchase,
such as dismantling the wireless module of the notebook.

Service Advantage

Bizsmooth combines services and training effectively,
a wealth of professional knowledge has been accumulated in the IT field,
In the process of service,
can bring additional value to the customer.
Bizsmooth pays great attention to the use of technical means to solve the problem.
Using the independent development system in the training business,
The confidential knowledge learning and examination platform is developed independently in the business related to the secret service.
It has promoted the promotion of secret awareness of secret related personnel and the continuous learning of related technology and management measures.

IT Infrastructure Construction

Bizsmooth has all kinds of IT infrastructure construction talents for many years in all industries, government departments and institutions,professionals who have many years of experience from pre-sale consultation, project design, equipment procurement, project implementation, and acceptance delivery will serve you.

Classic Case

Shanghai World Expo China Pavilion
Website Construction and Maintenance

Bizsmooth with strong R & D strength and technical advantage, talent shows itself in many of selected units,has become the cooperative unit of official website construction of China Pavilion and IT operation and maintenance during the Shanghai World Expo China Pavilion renewal. The responsible website construction and IT operation and maintenance work,we have made a good balance between access speed and network security issues, and deployed strategies such as DDoS attack protection service, security zone service, SSL access maintenance, dedicated line and cloud server, so as to ensure smooth and safe.

BlueRoom Lab Construction and Management

In 2004, due to the needs of business expansion, IBM final confirmation by Bizsmooth by tendering to build and manage the BlueRoom lab in Zhangjiang,Pudong,Shanghai.The laboratory has advanced network communication equipment, including network system, monitoring system, entrance guard system, and security & protection System. The project was finally completed in 2005 and was highly evaluated by VP and GM of the Asia Pacific Region of IBM. After that, Bizsmooth has been working on BlueRoom's internal network management and other daily business management.

U.S. Consulate
FCS OpenNet Wiring Project

In 2014,Bizsmooth stand out among the many service providers through multiple rounds of bidding, with technology strength and excellent Dun & Bradstreet credit report,become a service provider for the FCS OpenNet Wiring Project of Am Consul.The project has a tight working time, a new technological level and a high confidential requirements,and it is also expected to be completed on schedule without affecting the daily office of the Am Consul staff. By careful planning, careful organization, careful construction and active communication, Bizsmooth successfully completed the OpenNet project and passed the project acceptance of the information officer from the US.

Resident IT Engineer

By sending experienced IT engineers to the enterprise field, and providing 1+N's team services, it will make up for the shortage of IT personnel or the lack of comprehensive technology,
at the same time, it helps the enterprises to optimize the management and reduce the cost of human resources.

IT Personnel
Enterprise Customers

The trained IT personnel are resident in the enterprise, and listen to the arrangement and dispatch of the enterprises.
Enterprise customers get the latest information in the business field from the IT personnel.

IT Personnel
Bizsmooth Technical Team

The IT personnel feedback the complex IT requirements of the enterprise customers to the technical team.
The technical team, as the support of the IT personnel, helps to answer questions at any time and regularly training for the IT personnel.

Enterprise Customers
Bizsmooth Technical Team

Bizsmooth's technology team has professional IT experience, providing IT system consulting, diagnosis and planning, IT project solutions for enterprise customers, and standardize customer IT management.